Position Title: Transformation Manager
Location: UK, Ireland, Belgium, Germany, Switzerland, Australia, New Zealand, Burkina Faso, Zimbabwe, Kenya, Nigeria, Madagascar, Indonesia, Nepal, Bangladesh, Philippines or Laos.
Reports to: International Director
Application Deadline: 11 October 2026
Contract Type: Fixed term â 3 years
? About CBM Global
CBM Global works alongside people with disabilities in low- and middle-income countries to fight poverty and exclusion and transform lives. Check out our website and LinkedIn profile to learn more. Drawing on over 100 years of experience and driven by Christian values, we work with the most marginalised in society to:
- Break the cycle of poverty and disability
- Treat and prevent conditions that lead to disability; and
- Build inclusive communities where everyone can enjoy their human rights and achieve their full potential.
We work in over 20 countries, investing in long-term, authentic partnerships with the Disability Movement and multiplying our impact by delivering a combination of inclusive community-based programmes, advocacy for national and global policy change and inclusion advice to other organisations. CBM Global is a worldwide federation with the following Members: CBM Australia, CBM Ireland, CBM Kenya, CBM New Zealand, CBM Switzerland, and CBM UK.
? About the Role
CBM Global is embarking on a change process called âBuilding Togetherâ which seeks to:
- Accelerate the shifting of power to our partners and project participants.
- Increase the impact of our work
- Generate efficiencies in our systems and ways of working
Core to this change, the organisation is aiming to evolve the roles it plays as an international NGO to focus on those roles where we add the most value in our work alongside our partners and which enable the power shift we are seeking. Alongside this, in our country level work we are seeking to shift away from a deep seated project based approach, towards an approach that seeks to facilitate programmatic, systems level change.
We will initially pilot these new ways of working in two countries before planning a wider role out. During these pilots we will:
- Explore further the new roles we can play as an international NGO and sharpen / refine these, before a wider roll out.
- Develop our programmatic approach and develop initial systems level programmes that align with this approach.
- Develop learning products, guidance and tools for use by teams within CBM Global when we roll out our approach more widely.
- Explore and review the roles and responsibilities of different teams within CBM Global and develop efficient systems, processes and procedures related to aspects of programme oversight and management.
- Assess the capacity of teams within CBM Global to undertake the revised roles and responsibilities and determine changes required within teams to undertake these new roles in the future.
Towards the end of the pilots, we will then develop a roll out plan, which building upon the learning will map out the wider roll out across all CBM Global teams.
The proposed change process will be complex and will impact on many different teams and entities across CBM Global. The Transformation Manager will lead and coordinate this work. They will be required to gain an in-depth understanding of current ways of working; identify changes needed; design and lead a change process; and directly deliver key tasks within it, whilst also coordinating tasks undertaken by relevant teams across the Federation.
Job overview and core purpose
Working within the CBM Global Secretariat, the Transformation Manager will be responsible for day-to-day leadership, coordination and delivery of the Building Together change process.
A steering committee chaired by the International Director, has been established for strategic oversight. Reporting to the International Director, but accountable to the Steering committee, the Transformation Manager will be responsible for project managing the overall change process as well as for undertaking some specific tasks that are part of the project plan.
Key Responsibilities:
1. Overall project management of the Building Together change process, including of the 2 pilots. This will require:
a) A detailed project plan to be maintained and updated as necessary, with timelines, responsibilities, dependabilities and deliverables clearly articulated and understood
b) Close coordination and follow up with internal stakeholders / teams responsible for different tasks, to enable progress to be tracked, the coherence of the overall plan to be maintained and plans to be revised where necessary
c) The identification of risks and mitigating actions
d) The production of periodic progress reports/updates
e) Support the governance of the Building Together change process, facilitating connections and communications between stakeholders and operating as the Secretary to the steering committee, arranging meetings, agendas and notes
2. Leading and supporting the development of the necessary systems, procedures and processes required to operationalise the changed ways of working. This will require close collaboration with internal stakeholders and teams to gain their support for the proposed changes and to then update/amend current procedures and processes
3. Backstopping support to internal stakeholders / teams, supporting them to undertake their tasks to a high standard
4. Updating the Federation Operating model, incorporating changes agreed during the Building Together change process
5. Finalising a learning framework / approach for the Building Together change process and then leading the ongoing assessment of the change programme in line with this framework in order to:
a) Support real time decision making
b) Generate evidence and learning that can strengthen, support and guide future roll out
c) Determine the extent to which the change process is achieving its objectives and enable informed revisions and improvements to be made
6. Facilitating learning and developing learning products, guides, tools, checklists etc that will support the wider roll out and replication of the pilots. These should be based upon our own learning and experience and also draw upon evidence, insights and existing materials and resources from within the sector.
7. Supporting internal communications about the change process for the purpose of building understanding, awareness and support across the Federation. This will involve developing a clear communication strategy / approach; writing articles / papers; preparing and delivering presentations to different groups, including senior leadership and Board; and providing guidance and support to colleagues, who will communicate to their teams.
8. Preparing âdecision papersâ for any proposed changes which require approval. This could include papers for the Board, senior leadership or other decision-making fora within the Federation.
9. Developing and then project managing a roll out plan.
10.Proposing changes to wider Federation approaches, ways of working and structures etc, which would enable the Building Together change process to achieve the greatest impact.
Key internal stakeholders
To achieve the Building Together outcomes, the Transformation Manager will be required to interface effectively with entities and teams across the Federation, including:
- Teams within the Secretariat responsible for operational processes and procedures, in particular the Finance and Global Online teams
- The MEAL team
- The Secretariat Institutional Fundraising team
- Other entities within the CBM Global Federation, in particular Members, Technical teams and Country Teams
Key outcomes expected from this role
1. Organization wide understanding and buy in for the change process.
2. Successful delivery of the 2 pilots and other currently planned related activities
3. Development and successful delivery of a wider roll out plan, based upon learning from the pilots.
4. Improved and more efficient systems and procedures, aligned to the new ways of working
5. A suite of learning products, guides, tools and checklists.
? Who Weâre Looking For
Experience and knowledge
- A minimum of 5 yearsâ experience at a senior management level in an international development or humanitarian organisation with a track-record of leading successful organisation change and transformation.
- Significant experience of designing, delivering and leading systems level, programmatic approaches, with deep practical experience of successfully applying these approaches.
- Strong understanding of localisation and approaches to achieving successful power shift
- Experience developing organisational processes and procedures, particularly related to grant management and the project cycle
- Experience working in a Federated organisation
- Knowledge of disability issues and a rights based approach. Lived experience of disability an advantage.
Skills/competencies/personal qualities
- Excellent project management skills.
- Outstanding interpersonal, relationship building skills with a track-record of building and managing effective relationships across an organisation
- Persuasive and a good influencer
- A self-starter. Proactive, resourceful and entrepreneurial.
- Flexible and comfortable with complexity and uncertainty.
- Able to operate both strategically and operationally, with a willingness and ability to lead and influence at a strategic level, whilst also getting involved in the day to day operational detail.
- Diligent, persistent with a can-do, positive attitude.
- Open, clear and inclusive communicator, with the ability to clearly articulate and win support for ideas.
- Committed, excited, and passionate about disability inclusion and the rights of people with disabilities.
- Alignment to our CBM Global values (Our Vision, Mission and Values | CBM Global) and our Safeguarding Policy (CBM-Global-Policy-Safeguarding.pdf) and Code of Conduct (CBM-Global-Code-of-Conduct.pdf)
We welcome and encourage applications from people with lived experience of disability.
We proactively work on achieving a diverse and inclusive work environment for people from all backgrounds and abilities.
? Why work with Us?
- A chance to be part of a global movement pursuing an inclusive world for people with disabilities.
- A supportive, flexible, and inclusive work environment.
- Flexible working arrangements.
- A culture that champions Mental Health and Wellbeing.
- Opportunities for learning, growth, and international collaboration.
- Competitive remuneration and benefits.