Terms of Reference (TOR) For Facilitator: Strengthen Remote Legal Assistance via Hotlines and Digital Platforms

A Terms of Reference (TOR) For Facilitator: Strengthen Remote Legal Assistance via Hotlines and Digital Platforms position is currently open at Nafis Network with the duty station in Hargeisa. With 5 - 6 years of experience required, this position is suited for mid-to-senior level professionals in Education. Applications are open until Feb, 25. Don't miss this opportunity. Terms of Reference (TOR) Services: Professional short-term service Position: Facilitator Operation Areas: Hargeisa Assignment : Strengthen Remote Legal Assistance via Hotlines and Digital Platforms 1. ABOUT NAFIS NETWORK Network Against FGM/C in Somaliland (NAFIS) is a non-political, non-governmental, and humanitarian network. NAFIS was established in November 2006 in Hargeisa, Somaliland, by several local NGOs working to eradicate FGM/C. Currently, NAFIS has 20 member organizations operating in all the regions of Somaliland. As the only nationwide network of its kind, the primary purpose of NAFIS is to combat all forms of FGM/C in Somaliland through coordination and networking, policy framework, research, documentation, capacity building for the key stakeholders and media awareness. 2. ABOUT THE PROGRAMME The NAFIS network, in close collaboration with the International Development Law Organization (IDLO) and the Ministry of Justice (MOJ), is promoting Access to Justice by establishing and operationalizing Alternative Dispute Resolution (ADR) Centres in Hargeisa, Togdheer, Sool, and Sanaag under the Program ‘Strengthening the Social Contract through Access to Justice in Somaliland’ funded by the Government of the Netherlands. The program aims to foster a social contract in Somaliland by increasing the legitimacy of justice institutions. The overall goal of the program is expected to be achieved through three (3) intermediate outcomes: (1) improved access to an Alternative Dispute Resolution(ADR) mechanism and referral pathways, especially for vulnerable groups; (2) enhanced access to formal justice for vulnerable groups through holistic support to gender-based violence (GBV) survivors and affected communities; and (3) increased participation of citizens in Somaliland in accountability processes relating to the provision of security and justice. The specific mandate of each Centre is to facilitate the practice of ADR and settle claims and disputes at t === Skills & Qualifications === 1. Qualifications and experience The Training Facilitator should meet the following minimum qualifications and experience: • Advanced university degree in Law, Human Rights, Social Work, Psychology, International Development, or a related field. • At least 5 years of proven experience in facilitating training related to remote legal assistance, hotline services, GBV response, child protection, or access to justice programmes. • Demonstrated experience in delivering capacity-building or refresher training for hotline staff, legal aid providers, social workers, or justice-sector actors. • Strong understanding of survivor-centred and trauma-informed approaches, including crisis intervention, active listening, ethical documentation, and confidentiality. • Practical knowledge of GBV, child protection, disability inclusion, and emerging issues such as online harassment and technology-facilitated abuse. • Familiarity with Somaliland’s justice system and experience working w --- About Hargeisa --- Hargeisa is the capital and largest city of Somaliland, serving as the region's main economic and administrative hub. The city is home to a growing number of international organizations, NGOs, and private sector companies, making it a key employment center in the Horn of Africa. Professionals relocating to Hargeisa will find a dynamic and rapidly developing urban environment. Ereyada Soomaaliga (Somali Keywords): Shaqo Buuxda • Shaqo Cusub • Shaqo Hargeysa • Waxbarasho

1. Qualifications and experience The Training Facilitator should meet the following minimum qualifications and experience: • Advanced university degree in Law, Human Rights, Social Work, Psychology, International Development, or a related field. • At least 5 years of proven experience in facilitating training related to remote legal assistance, hotline services, GBV response, child protection, or access to justice programmes. • Demonstrated experience in delivering capacity-building or refresher training for hotline staff, legal aid providers, social workers, or justice-sector actors. • Strong understanding of survivor-centred and trauma-informed approaches, including crisis intervention, active listening, ethical documentation, and confidentiality. • Practical knowledge of GBV, child protection, disability inclusion, and emerging issues such as online harassment and technology-facilitated abuse. • Familiarity with Somaliland’s justice system and experience working with ADR Centres, the Ministry of Justice, or similar institutions is a strong asset. • Excellent facilitation, communication, and interpersonal skills, with the ability to engage participants using interactive and practical methods. • Fluency in Somali is required; strong working knowledge of English is essential for training materials and reporting. • Demonstrated commitment to safeguarding, PSEA, and ethical service delivery in humanitarian or justice-sector contexts.

1. APPLICATION PROCESS Interested and qualified candidates are invited to submit the following documents: 1. Cover Letter outlining suitability for the assignment and relevant facilitation experience. 2. Curriculum Vitae (CV) highlights relevant qualifications and similar assignments. 3. Brief Technical Proposal (maximum 2 pages) describing the proposed approach to delivering the refresher training. 4. Financial Proposal indicating the daily rate and total cost for the eight (8) working days, inclusive of travel days and all applicable costs. Applications should be submitted electronically to [email protected] no later than 25th February 2025. Late or incomplete applications will not be considered. Only shortlisted candidates will be contacted for further assessment.