Program Manager II – Monitoring, Evaluation, Accountability, and Learning (MEAL)

Job Title: Program Manager II – Monitoring, Evaluation, Accountability, and Learning (MEAL) Department: Programming Report to: Head of Programming Duration: Full-time Job Location: Uganda/Kampala About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. Job Summary: The Uganda Country Office MEAL Manager will provide technical and management leadership of Monitoring, Evaluation, Accountability, and Learning (MEAL) activities for the CRS Uganda Country Office. The MEAL Manager’s technical skills and knowledge will enable program teams to design effective monitoring systems, ensure accountability to beneficiaries and donors, deliver effective evaluations, and advance learning, in alignment with donor and agency standards. Your work will ensure that CRS collects quality data that enables adaptive management, learning, and positioning. Your management skills will support MEAL and program staff to develop MEAL capabilities and enable the CP to ensure high-quality programming and continuously work towards improving the impact of its programming. Roles and Key Responsibilities: Provide management support, guidance, and technical oversight of all MEAL systems in new and existing projects, supporting throughout the project cycle to ensure effective design, start-up, implementation, and close-out are in line with CRS policies and procedures, donor guidelines, and industry best practices. Effectively coach MEAL talent, supporting their routine work as well as helping advance MEAL quality. Develop strategically tailored individual development plans and support the performance planning cycle for MEAL staff. Advise on MEAL objectives for non-MEAL staff. Coordinate and oversee the development of data management systems, and ensure systems are fit for purpose, functional, and supportive of adaptive management. In collaboration with Country Office Information, Communications, and Technology (ICT) staff, support the integration and utilization of ICT4D tools to enhance data collection, analysis, reporting, and learning processes across projects, ensuring digital solutions align with MEAL standards and promoting timely, accurate, and actionable insights. Support the establishment of FCRM systems and periodically review their effectiveness and functionality, ensuring accountability to beneficiaries and timely use of feedback information. Design evaluation processes that enable learning and documentation of results. Develop TORs that are robust and appropriate to the project scope and context. Identify opportunities for cross-learning and facilitate data-informed learning events. Support research and facilitate the dissemination of promising practices to contribute to the agency and regional learning agenda. Support effective knowledge management and generation of data-rich marketing/comms products. Ensure integration of innovations and best practices, including advancing use of technology in MEAL. Contribute to the proactive pursuit of opportunities for new funding to ensure responsible growth in line with agency, regional, and CP strategic priorities. Support Serve as the MEAL lead to ensure quality proposals per agency and donor standards. Contribute to MEAL budgeting and staffing plans and activities for proposals. Design and deliver capacity-strengthening activities in MEAL for staff and partner organizations. Oversee the timely and appropriate project MEAL expenditures in line with financial plans and efficient use and stewardship of project material sources. Engage and share learning and resources with and learn from MEAL colleagues at the global level, as well as with CRS MEAL staff in other East and Southern African country offices. Basic Qualifications and Experience Bachelor’s degree in international development, statistics, economics, or a relevant field. Additional experience may substitute for some education. A minimum of 8 years' experience in relevant field-based experience is required, with preferably at least 3 years’ working experience in MEAL. Strong quantitative skills, with proven ability to work with statistical software such as SPSS and ICT4D applications such as POWER BI, CommCare, GIS, etc. Experience in the use of key qualitative methods and tools. Experience in managing MEAL systems in moderately complex projects. Preferred Qualifications and Experience Master's Degree. Staff management experience with the ability to promote a collaborative and learning-oriented environment. Experience in designing and overseeing the implementation of program studies and evaluations, and use of findings to support adaptive management. Knowledge, Skills and Abilities Staff management experience and ability to foster a learning-oriented environment. Proficiency in MS Windows, MS Office packages (Excel, Word, PowerPoint), web conferencing applications, and information management systems. Strong experience in project and grants management, including project design, preferably with multiple public donors such as USAID. Demonstrated ability to write high-quality technical proposals. Experience engaging and collaborating effectively with partner organizations. Strong analytical and problem-solving skills with the ability to exercise sound judgment and offer innovative solutions. Excellent relationship management skills with the ability to engage effectively at all organizational levels, both internally and externally. Good presentation and facilitation skills. Proactive, resourceful, solutions-oriented, and results-driven. Agency-wide Competencies (for all CRS Staff) Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. Personal Accountability —consistently takes responsibility for one’s own actions. Acts with Integrity —consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust —shows consistency between words and actions. Collaborates with Others —works effectively in intercultural and diverse teams. Open to Learn —seeks out experiences that may change perspective or provide an opportunity to learn new things. Agency Leadership Competencies: Lead Change —continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others —builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset —understands role in translating, communicating, and implementing agency strategy and team principles. MEAL Competencies (for CRS MEAL Program Staff) Each staff member in this position is expected to have advanced knowledge and ability and can apply the following competencies in new or complex situations. Guides to other professionals: MEAL in Design Monitoring Evaluation Accountability Learning Analysis and Critical Thinking Management in MEAL ICT4D Required Languages —English fluency required. Additional languages are a plus. Travel —Must be willing and able to travel to the field up to 40%. Key Working Relationships: Supervisory Responsibilities: None Internal: Head of Programming, Deputy Head of Programming, Program Managers, Program MEAL Staff, CP Technical Advisors, and CP Finance and Operations Staff. External: Partner staff, district and local government officials, and project and community stakeholders. “Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.”

CRS is an Equal Opportunity Employer: We encourage all qualified candidates to apply for this position, including women, individuals from marginalized backgrounds and people with disabilities. Please ensure you follow the instructions outlined below when applying. - This position is open to Ugandan nationals only. - Submit your application no later than 5:00 PM on September 11, 2025. - Applications will only be accepted electronically via the following link:? [https://form.jotform.com/252390990305559](https://form.jotform.com/252390990305559) Please Note: Only shortlisted candidates will be contacted.