Seeking a new challenge? Dp World has a IT NETWORK INFRASTRUCTURE ENGINEER position open in Berbera. Candidates should bring 4 - 5 years of hands-on experience, preferably in the Ict/technology/computers sector. Interested applicants should submit their applications before May, 11.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade,
minimizing
disruptions from the factory floor to the customer’s door.
Job Title
IT Network Infrastructure Engineer
Department
IT
Location
DP World Berbera
Reports to
Head of Information Technology
Job Description
Infrastructure & Network Operations
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Manage and support network infrastructure including core, distribution, and access switches (Cisco environment)
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Configure and maintain VLANs, routing, and WAN connectivity
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Perform troubleshooting and resolution of network-related incidents
Firewall & Security Operations
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Manage and support firewall systems (FortiGate) including rule configuration and VPN access
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Monitor and respond to security alerts in coordination with IT and regional teams
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Ensure adherence to IT security policies and standards
Server & Virtualization Support
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Support VMware / UCS infrastructure including virtual machine operations and monitoring
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Assist in server performance monitoring and issue resolution
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Work with regional teams on advanced infrastructure support when required
Backup & Monitoring
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Monitor backup systems (Veeam) and ensure successful job execution
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Support data recovery and restore procedures
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Monitor infrastructure using Motadata AIOps and respond to alerts
Incident & Problem Management
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Diagnose and resolve infrastructure incidents (L1/L2 support)
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Escalate complex issues to regional teams or vendors as required
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Ensure timely resolution and documentation of incidents
Vendor & Regional Coordination
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Coordinate with external support providers for infrastructure support
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Work closely with Regional and Global IT Teams for architecture alignment and escalation
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Participate in infrastructure reviews and audits (e.g., OEE assessment)
Documentation & Governance
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Maintain accurate documentation of infrastructure configurations and procedures
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Ensure compliance with DP World IT policies and standards
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Support continuous improvement of IT infrastructure processes
About Berbera
Berbera is a historic port city in Somaliland located on the Gulf of Aden. The city is undergoing significant development with the modernization of its port facilities, creating new opportunities in logistics, trade, infrastructure, and maritime sectors. It serves as a strategic gateway for regional commerce.
Ereyada Soomaaliga (Somali Keywords): Shaqo Cusub • Tiknoolajiyada • Shaqo Berbera • Shaqo Buuxda