ICT Systems Integration Support Technician

CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here’s a list of services we offer: •Staffing solutions and HR management services •Monitoring and evaluation •Fleet management and logistics •Facilities management •Sustainability and Communications Advisory •Election monitoring and observation •IT professional services •Medical assistance Visit www.ctg.org to find out more. Overview of position CTG is looking for a qualified Alternate Power Technician for our operations. Role objectives Install & commission UPS, solar & battery systems, as well as assist in installing a variety of critical power equipment. Install, configure & maintain UPS systems according to manufacturer specifications & industry best practices. Conduct routine maintenance & testing of AC / DC power systems hardware & UPS systems for optimal performance & reliability. Inspect newly procured UPS, batteries, solar & related equipment. Coordinate with the network team to ensure online backup systems firmware is up to date for improved equipment performance & reliability. Research modern alternative power equipment & methods to enhance existing systems. Collaborate with stakeholders to find better solutions. Travel to various UN sites to perform scheduled preventative maintenance & repairs on UPS systems, AC / DC rectifiers, batteries, solar backup systems & Power Distribution Units (PDUs). Accurately troubleshoot & diagnose UPS systems, as well as other AC & DC backup systems. Respond to emergency maintenance requests at remote UN sites within the required time frame. Complete documentation promptly & accurately using the company's computer systems & assess & report the urgency of needed repairs. Project reporting This role reports to the line manager. Key competencies Diploma in or an equivalent of educational certification. The technician should have a 6 years of working experience in alternate power systems & system integration any country. Experience providing services in the field of alternate power area to or in a field operation of the UN common system or comparable international organization is desirable. Experience in the field of information systems or related area in a conflict or post conflict setting is required. Must have excellent oral & written communication skills. Must meet deadlines & provide quick turnaround on projects when needed. Work as part of FTS duty roster responsible for emergency customer support calls after official working hours. Possession of a valid driving license. Fluency in written & spoken English is required. Willingness to work with minimum supervision. Team management This role has no team management responsibility. Further information Qualified female candidates are encouraged to apply for this role.

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