Employment Regime: Seconded/Contracted
Post Category for Contracted: Mission Support - Management Level
Ref. Number: SOM-9020
Location: Mogadishu
Availability: ASAP
Component/Department/Unit: Chief of Staff Department/ Human Resources Section
Security Clearance Level: NOT REQUIRED
Open to Contributing Third States: NO
1. Reporting Line:
The Human Resources Officer reports to the Head of Human Resources Section.
2. Main Tasks and Responsibilities:
• To support the Head of Human Resources in leading, managing and coordinating the Human Resources Section;
• To advise and assist Mission members on Human Resources policies and procedures;
• To cooperate closely with the Brussels Support Element–Human Resources and Administrative Officer in all matters related to human resources management;
• To plan, prepare and implement end-to-end selection and recruitment processes;
• To prepare Calls for Contributions for international staff and organise Calls for Applications for local staff;
• To coordinate the extension process for eligible seconded and contracted staff prior to the launch of the Call for Contribution;
• To update job descriptions in line with the Civilian Mission Handbook in consultation with line managers and Civilian Operations Headquarters (CivOpsHQ);
• To coordinate the selection and recruitment process by:
o managing vacancies and applications;
o advising and training selection panels;
o preparing selection reports;
o participating in selection panels;
o preparing, updating and maintaining the application and recruitment information
databases (Application Tables);
o preparing regular and ad-hoc quantitative and qualitative analysis and reports;
o communicating with candidates;
o conducting the grading of international and national contracted personnel.
• To coordinate the deployment of selected candidates and their redeployment in coordination with CivOpsHQ, organise the check-in and check-out of Mission
members, create and implement effective on boarding plans;
• To contribute to the development, implementation and follow-up of Human Resources strategies, plans and procedures in line with the approved CivOpsHQ Human Resources policy;
• To conduct timely issuance and management of employment contracts for international and national staff;
• To administer insurance portfolio for international and national staff;
• To administer the attendance, leave record, reimbursement of duty trips, temporary reallocations, home travel reimbursement, monthly payrolls systems and other relevant entitlements in coordination with the Field Office Administrative Officers;
• To utilise the centralized IT tools such as CiMA (HR database) and Goalkeeper Registrar;
• To support, inform, assist and advise on training and staff development;
• To implement a performance management approach in accordance with CivOpsHQ policy, for monitoring, assessing and developing the performance of Mission members;
• To develop and implement tools for business continuity;
• To contribute to planning, setting up and developing Human Resources related functions in all phases of the Mission (including downsizing), in accordance with strategic guidance from CivOpsHQ;
• To act as a point of contact for mission members in regards to visa issues, being the link to the Immigration Directorate;
• To draft technical specifications/terms of reference for procurement activities in his/her area of expertise, participating in the evaluation of tenders as required.
3. General Tasks and Responsibilities:
• To identify and report on lessons learned and best practices within the respective area of responsibility;
• To contribute and ensure timely reporting on activities within the respective area of responsibility;
• To take account of gender equality and human rights aspects in the execution of tasks;
• To undertake any other related tasks as requested by the Line Manager(s).
4. Essential Qualifications and Experience:
• Successful completion of university studies of at least 3 years attested by a diploma OR a qualification in the National Qualifications Framework which is equivalent to level 6 in the European Qualifications Framework OR a qualification of the first cycle under the framework of qualifications of the European Higher Education Area, e.g. Bachelor's
Degree OR equivalent and attested police and/or military education or training or an award of an equivalent rank; AND
• A minimum of 4 years of relevant professional experience, after having fulfilled the education requirements.
5. Essential Knowledge, Skills and Abilities:
• People management skills;
• Organisational skills and capacity to develop plans, policies and forecasts;
• Problem solving skills and capacity to deal with disputes, grievances and staffing issues.
6. Desirable Qualifications and Experience:
• Training and experience in MS Excel, Access and Visio and building databases with similar software;
• University or/and Master's Degree in human resources management or/and an international certification in human resources management;
• Experience in payroll-related tasks;
• Experience in change management processes;
• International experience, particularly in crisis areas, with multinational and international organisations.
7. Desirable Knowledge, Skills and Abilities:
• Ability to prepare HR communications appropriate to the audience;
• Familiar with Enterprise Resource Planning (ERP) systems;
• Acquaintance with financial administrative procedures.
• Influencing, persuading, coaching and negotiating skills.