Duule Hotel is currently seeking a qualified Hotel House Keeping Manager to join their team in Jigjiga. The successful candidate will bring strong House Affairs experience spanning at least 5 - 6 years. The closing date for this vacancy is May, 25.
About the Job
The Hotel Housekeeping Manager at Duule Luxury Hotel is responsible for overseeing the daily operations of the housekeeping department, ensuring a high standard of cleanliness and service throughout the hotel.
This full-time, senior-level position requires 5-8 years of experience in hospitality management. The role involves leading a team, coordinating housekeeping activities, and implementing effective processes to enhance guest satisfaction. The manager will work primarily in an office environment, collaborating closely with other departments to maintain the hotel's luxury standards.
Key Responsibilities
- Manage and supervise the housekeeping team to ensure efficient operations and high-quality service.
- Develop and implement housekeeping policies and procedures to maintain cleanliness and organization.
- Conduct regular inspections of guest rooms and public areas to ensure compliance with established cleanliness standards.
- Coordinate with other departments to facilitate smooth operations and address any housekeeping-related issues.
- Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary.
- Train and mentor housekeeping staff to enhance their skills and improve team performance.
- Handle guest complaints and feedback promptly and professionally to ensure satisfaction.
- Prepare and manage the housekeeping budget, ensuring cost-effective operations.
- Schedule staff shifts and manage workforce allocation to meet business demands.
- Stay updated on industry trends and best practices to continuously improve housekeeping services.
About Jigjiga
Jigjiga is the capital of the Somali Regional State (Somali Galbeed) in eastern Ethiopia. The city serves as an important economic center for the ethnic Somali population in Ethiopia and hosts various government and non-governmental organizations working on development and humanitarian programs.
Ereyada Soomaaliga (Somali Keywords): Shaqo Cusub • Shaqo Buuxda