Hotel House Keeping Manager

A career opportunity awaits at Duule Hotel — they are hiring a Hotel House Keeping Manager in Jigjiga. This role falls within the House Affairs sector and requires candidates with 5 - 6 years of relevant experience. Submit your application by May, 25 to be considered for this role. About the Job The Hotel Housekeeping Manager at Duule Luxury Hotel is responsible for overseeing the daily operations of the housekeeping department, ensuring a high standard of cleanliness and service throughout the hotel. This full-time, senior-level position requires 5-8 years of experience in hospitality management. The role involves leading a team, coordinating housekeeping activities, and implementing effective processes to enhance guest satisfaction. The manager will work primarily in an office environment, collaborating closely with other departments to maintain the hotel's luxury standards. Key Responsibilities: Manage and supervise the housekeeping team to ensure efficient operations and high-quality service. Develop and implement housekeeping policies and procedures to maintain cleanliness and organization. Conduct regular inspections of guest rooms and public areas to ensure compliance with established cleanliness standards. Coordinate with other departments to facilitate smooth operations and address any housekeeping-related issues. Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary. Train and mentor housekeeping staff to enhance their skills and improve team performance. Handle guest complaints and feedback promptly and professionally to ensure satisfaction. Prepare and manage the housekeeping budget, ensuring cost-effective operations. Schedule staff shifts and manage workforce allocation to meet business demands. Stay updated on industry trends and best practices to continuously improve housekeeping services. === Skills & Qualifications === Required Skills: Demonstrate strong leadership skills by effectively managing and motivating a diverse team. Exhibit excellent communication skills to interact with guests, staff, and management clearly and professionally. Show attention to detail by ensuring all areas meet high standards of cleanliness and presentation. Utilize problem-solving abilities to address and resolve issues quickly and efficiently. Develop training programs to enhance staff skills and improve service quality. Coordinate housekeeping efforts with other departments to maintain operational efficiency. Analyze operational data to identify areas for improvement and implement necessary changes. Foster a positive work environment that encourages teamwork and collaboration. Implement safety and health protocols to ensure a safe working environment for all staff. Evaluate supplier performance to ensure high-quality service and materials are provided. Desired Skills: Possess knowledge of hospitality industry standards and best practices. Demonstrate proficiency in using housekeeping management software and tools. Exhibit strong organizational skills to manage multiple tasks effectively. Show adaptability in a fast-paced environment with changing priorities. Maintain a customer-centric approach to enhance guest experiences. --- About Jigjiga --- Jigjiga is the capital of the Somali Regional State (Somali Galbeed) in eastern Ethiopia. The city serves as an important economic center for the ethnic Somali population in Ethiopia and hosts various government and non-governmental organizations working on development and humanitarian programs. Ereyada Soomaaliga (Somali Keywords): Shaqo Cusub • Shaqo Buuxda

Required Skills: Demonstrate strong leadership skills by effectively managing and motivating a diverse team. Exhibit excellent communication skills to interact with guests, staff, and management clearly and professionally. Show attention to detail by ensuring all areas meet high standards of cleanliness and presentation. Utilize problem-solving abilities to address and resolve issues quickly and efficiently. Develop training programs to enhance staff skills and improve service quality. Coordinate housekeeping efforts with other departments to maintain operational efficiency. Analyze operational data to identify areas for improvement and implement necessary changes. Foster a positive work environment that encourages teamwork and collaboration. Implement safety and health protocols to ensure a safe working environment for all staff. Evaluate supplier performance to ensure high-quality service and materials are provided. Desired Skills: Possess knowledge of hospitality industry standards and best practices. Demonstrate proficiency in using housekeeping management software and tools. Exhibit strong organizational skills to manage multiple tasks effectively. Show adaptability in a fast-paced environment with changing priorities. Maintain a customer-centric approach to enhance guest experiences.

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