Head of Human Resources – Telecom

Seeking a new challenge? Somtel has a Head of Human Resources – Telecom position open in Hargeisa. This role falls within the Human Resource And Administration sector and requires candidates with 8 - 9 years of relevant experience. This position closes on May, 14. Apply now to be considered. JOB ADVERTISEMENTHead of Human Resources – Telecom Location: Hargeisa, Somaliland (with travel across Somaliland other regions)Reporting to: Telecom Group Chief Executive Officer (Primary) / Group HR Director (Functional)About the RoleDahabshiil Group is seeking a dynamic and commercially astute Head of Human Resources – Telecom to lead the people agenda for its telecom business, Somtel.This is a senior leadership role and a member of the Telecom Executive Committee (ExCo), responsible for shaping and executing a high-impact HR strategy that directly supports business growth, operational excellence, and workforce transformation.The successful candidate will act as a trusted advisor to business leadership, translating Group HR frameworks into practical, results-driven solutions that strengthen organizational capability, drive performance, and reinforce a high-performance culture.Key Responsibilities1. Strategic HR Leadership & Business Partnership• Lead the execution of Group HR strategy within the telecom business• Partner closely with the CEO and leadership team on all people-related matters• Drive organizational design, workforce planning, and transformation initiatives• Embed a strong performance and accountability culture 2. Talent Management & Workforce Planning• Lead recruitment for critical and strategic roles• Partner with Group HR on executive hiring and succession planning• Align workforce plans with business growth and operational priorities• Strengthen employer branding within the telecom and technology sector 3. Performance Management & Capability Development• Implement and drive the Group Performance Management framework• Ensure effective goal setting, performance reviews, and accountability• Support leaders in managing performance and developing talent• Coordinate learning and development initiatives with Group L&D 2 4. HR Operations & Employee Lifecycle• Oversee end-to-end HR operations including contracts, payroll inputs, and employeerecords• Ensure === Skills & Qualifications === Candidate ProfileQualifications• Bachelor’s degree in Human Resources, Business Administration, or related field• Master’s degree is an added advantage• Professional certification (e.g., CIPD, SHRM) is preferredExperience• Minimum 8–10 years of progressive HR experience• At least 3–5 years in a senior HR leadership role• Experience in telecom, technology, or large corporate environments is highly desirable• Strong exposure to HR operations, performance management, and employee relations• Proficiency in Somali and English languages, both written and spoken.Key Competencies• Strong business partnering and stakeholder management capability• Commercially aware with a practical, solution-oriented mindset • Strong understanding of labour laws and HR governance• Data-driven with the ability to interpret and leverage HR metrics• Excellent communication, leadership, and influencing skills Why Join Us?• Opportunity to shape HR strategy in a leading telecom busin --- About Hargeisa --- Hargeisa is the capital and largest city of Somaliland, serving as the region's main economic and administrative hub. The city is home to a growing number of international organizations, NGOs, and private sector companies, making it a key employment center in the Horn of Africa. Professionals relocating to Hargeisa will find a dynamic and rapidly developing urban environment. Ereyada Soomaaliga (Somali Keywords): Shaqo Hargeysa • Shaqo Buuxda • Maamulka • Shaqo Cusub

Candidate ProfileQualifications• Bachelor’s degree in Human Resources, Business Administration, or related field• Master’s degree is an added advantage• Professional certification (e.g., CIPD, SHRM) is preferredExperience• Minimum 8–10 years of progressive HR experience• At least 3–5 years in a senior HR leadership role• Experience in telecom, technology, or large corporate environments is highly desirable• Strong exposure to HR operations, performance management, and employee relations• Proficiency in Somali and English languages, both written and spoken.Key Competencies• Strong business partnering and stakeholder management capability• Commercially aware with a practical, solution-oriented mindset • Strong understanding of labour laws and HR governance• Data-driven with the ability to interpret and leverage HR metrics• Excellent communication, leadership, and influencing skills Why Join Us?• Opportunity to shape HR strategy in a leading telecom business• Direct exposure to executive leadership and strategic decision-making• Play a key role in a large-scale transformation and growth journey• Be part of a dynamic and diversified regional group

Interested candidates are invited to submit:• A detailed CV• A cover letter outlining your interest in the roleApplications should be sent to group.hr@dahabshiil.com with the subject line “Head of HR - Telecom”.Deadline: Saturday, 14 May 2026 (5:00 PM – Hargeisa Time).Only shortlisted candidates will be contacted. Dahabshiil Group is an equal opportunity employer, and female candidates are strongly encouraged to apply.