Head of Human Resources (HR Manager)

A Head of Human Resources (HR Manager) position is currently open at Baano Healthcare Technology with the duty station in Mogadishu. This Human Resource And Administration sector position calls for a professional with 6 - 7 years of demonstrated expertise. Applications are open until May, 09. Don't miss this opportunity. Job Opportunity: Head of Human Resources (HR Manager) Location: Mogadishu, Somalia (On-site)Company: Baano Healthcare TechnologyRole Type: Full-time, Senior Leadership About Baano Healthcare Technology Baano Healthcare Technology is building one of the most ambitious digital healthcare systems in Somalia, spanning telemedicine, call center operations, IVR platforms, and enterprise healthcare services. We are now entering a critical growth phase, where execution, structure, and accountability will define our success. The Role We are hiring a high-performance HR leader to take full ownership of people, performance, and organizational discipline across the company. This is a build-and-enforce role, not an administrative HR position. You will work directly with executive leadership to: • Build a high-performing team. • Enforce standards across all departments. • Eliminate inefficiency and underperformance. What You Will Be Responsible For 1. Building a High-Performance Team • Own end-to-end hiring across all departments. • Set rigorous hiring standards — do not just fill roles; ensure only top-quality candidates are brought into the company. 2. Performance & Accountability Systems • Design and enforce company-wide KPI systems. • Lead quarterly performance reviews in collaboration with leadership. • Identify and act on underperformance quickly, firmly, and professionally. 3. SOP Enforcement & Operational Discipline • Ensure strict adherence to Standard Operating Procedures (SOPs) across the organization. • Drive a culture of accountability across all teams. • Work closely with department heads to identify and eliminate operational gaps. 4. HR Systems & Execution Infrastructure • Build structured HR systems, including tracking, reporting, and workflows. • Implement tools and processes that improve visibility and control for management. • Ensure all HR operations are === Skills & Qualifications === Requirements • A bachelor’s degree in HR or a related field • 6+ years Experience in HR • Proven experience in a senior HR or people leadership role. • Strong track record in recruitment, performance systems, and HR operations. • Direct experience implementing KPIs, SOPs, and structured workflows. • Strong leadership presence and decisive decision-making ability. • Must be able to work on-site at our headquarters in Mogadishu. What Will Set You Apart • Experience in high-growth or operationally complex environments. • A proven ability to build HR systems and structures from scratch. • Experience working closely with executive leadership or founders. • A strong execution mindset (practical application over theoretical HR). Performance Expectations (KPIs) Success in this role will be measured by: • The quality and retention rate of top performers hired. • The successful, full implementation of KPI systems across all departments. • A measurable reduction in operational inefficiencies and SOP violations. • The speed and quality of hiring cycles. • Overall --- About Mogadishu --- Mogadishu, known locally as Muqdisho, is the capital of Somalia and the country's largest city. It serves as the political, economic, and cultural heart of the nation. The city hosts the headquarters of numerous UN agencies, international NGOs, and government institutions, offering diverse career opportunities for development and humanitarian professionals. Ereyada Soomaaliga (Somali Keywords): Shaqo Muqdisho • Shaqo Buuxda • Maamulka • Shaqo Cusub

Requirements • A bachelor’s degree in HR or a related field • 6+ years Experience in HR • Proven experience in a senior HR or people leadership role. • Strong track record in recruitment, performance systems, and HR operations. • Direct experience implementing KPIs, SOPs, and structured workflows. • Strong leadership presence and decisive decision-making ability. • Must be able to work on-site at our headquarters in Mogadishu. What Will Set You Apart • Experience in high-growth or operationally complex environments. • A proven ability to build HR systems and structures from scratch. • Experience working closely with executive leadership or founders. • A strong execution mindset (practical application over theoretical HR). Performance Expectations (KPIs) Success in this role will be measured by: • The quality and retention rate of top performers hired. • The successful, full implementation of KPI systems across all departments. • A measurable reduction in operational inefficiencies and SOP violations. • The speed and quality of hiring cycles. • Overall improvement in organizational performance and discipline. Compensation & Benefits • Competitive Executive Salary: Benchmarked to attract top-tier leadership talent in the region. • Performance Incentives: Bonuses tied directly to the successful implementation of KPIs and organizational growth metrics. • Leadership Autonomy: Direct access to the executive team with the authority to shape company culture and structure. • Career Trajectory: Opportunity to grow into a broader operational leadership role as the company scales nationally. Why This Role Matters This role is critical to Baano's success. If you perform well, you will directly shape: • The company’s growth trajectory. • The quality and caliber of its people. • The strength and resilience of its o

If you are ready to build and lead a high-performance culture, please submit the following to hr@baano.so by 09/05/2026 1. Your updated CV 2. cover letter including the following: A brief summary of your leadership experience. One example of a system, team, or process that you have built or significantly improved in a previous role.