MSF Ubuntu is looking for an E-Health Medical Content Advisor
Do your skills and experience not precisely match the requirements? At MSF EA, we strive to create a safe, diverse and inclusive workplace, recognizing the need to increase access to professional opportunities for historically underrepresented groups. If you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.
Firmly committed to safeguarding patients, community members, staff, and all those in contact with the organization from all forms of abuse, including sexual exploitation, abuse, and harassment (SEAH), we will take all necessary steps, through rigorous vetting processes, to ensure that confirmed perpetrators of abuse do not join the organization.
For this position, contact level with patients and children is categorized as Low risk and will be monitored with this in regard.
Introduction
Médecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.
About MSF Ubuntu
MSF Ubuntu is the newest Operational Directorate of Médecins Sans Frontières, grounded in the philosophy of Ubuntu – “I am because we are”. With a strong emphasis on interdependence, interoperability, and locally grounded action, MSF Ubuntu aims to strengthen medical humanitarian response by placing communities at the centre of decision-making.
Rationale/Objective for Position
The E-Health Medical Content Advisor provides strategic, technical, and operational leadership for the design, governance, implementation, and continuous improvement of medical content across MSF Ubuntu's digital health ecosystem. The role is responsible for ensuring that medical data models, indicators, metadata, clinical terminology, and reporting structures within digital health platforms (including DHIS2, Electronic Medical Records, and other digital health solutions) are standardized, evidence-based, operationally relevant, and aligned with MSF intersectional health data standards and MSF Ubuntu strategic priorities.
The Advisor works closely with the Ubuntu health department team, head of programs unit, Data Science, Epidemiology, Medical Operations, country programs, and intersectional platforms, and its collaborative partners MSF UK/Manson Unit E-health team and intersectional office medical data lead to ensure high-quality medical data are collected, visualized, analyzed, and used for medical operational decision-making, program monitoring, quality improvement, research, surveillance and strategic planning.
This position will be hierarchically and functionally accountable to the Head of Health Unit or relevant unit head.
Tasks & Responsibilities
Strategic and Technical leadership
- Lead the development, governance and continuous improvement of medical content within MSF Ubuntu digital health systems.
- Define and maintain standardized medical indicators, datasets, metadata, clinical terminology and reporting structures.
- Review requests for new medical content and determine technical feasibility, operational relevance and alignment with organizational standards.
- Coordinate medical content validation and approval processes involving technical advisors and subject matter experts.
- Ensure medical content complies with MSF intersectional standards, medical guidelines and interoperability principles.
- Collaborate with Data Science, Epidemiology and Digital Health teams to strengthen health information systems and data governance.
- Contribute to organizational digital health strategy and innovation initiatives.
- Participate in development of digital health policies, standards and governance frameworks.
- As part of Ubuntu health department, conduct medical data analysis at portfolio level during planning and reporting cycle/s supporting Ubuntu medical operational choices and programming priorities.
Program Support
- Provide technical support to country programs regarding implementation and use of medical content within DHIS2 (Trackers/capture), EMRs and other digital platforms.
- Maintain project-specific metadata according to changing program needs.
- Support system changes, testing and deployment of medical content updates.
- Develop and maintain data collection guidance documents and metadata documentation.
- Provide expert advice on indicator definitions, reporting requirements and data interpretation.
- Support implementation of data quality improvement initiatives.
- Participate in software upgrades, user acceptance testing and rollout of new system functionality.
- Coordinate annual reporting processes including organizational indicators and strategic reporting requirements.
- Support programs in strengthening routine data use for monitoring, quality improvement and evidence-based decision-making.
- Supporting the Med-Ops cell/s and the country programs in medical programming data analysis, contributing to data driven evidence-based decision making and in strategic discussions at Med-Ops cell level.
Data Governance and Analytics
- Support implementation of medical data governance frameworks.
- Promote standardization and harmonization of medical datasets across MSF Ubuntu programs.
- Develop dashboards, visualizations and reporting tools that improve interpretation of medical data.
- Support analysis of routine health information for operational monitoring.
- Collaborate with Data Science and Epidemiology teams to improve data quality, completeness and consistency.
- Support development of indicator frameworks for monitoring program performance.
- Contribute to continuous improvement of data standards and reporting systems.
Representation and Coordination
- Represent MSF Ubuntu within MSF intersectional Digital Health, DHIS2 and Health Information System Communities of Practice.
- Participate in technical working groups related to digital health, health information systems and interoperability.
- Coordinate medical content development with advisors across technical disciplines.
- Collaborate with external partners, academic institutions and software developers where appropriate.
- Represent MSF Ubuntu in digital health conferences, workshops and technical meetings.
Capacity Building and People Management
- Support in establishing the E-health team in the upcoming years.
- Develop and maintain training materials on medical content and digital health systems.
- Deliver webinars, workshops and user training on medical data collection, reporting and data use.
- Mentor program teams on best practices in health information management.
- Support onboarding of new users and technical advisors.
- Provide second-line support for medical content related queries.
- Contribute to organizational learning on digital health and data governance.
Qualifications
Education
- Medical Doctor, Registered Nurse, Clinical Officer or other relevant health qualifications (Essential).
- Master’s degree in public health, Health Informatics, Epidemiology, Digital Health, Health Information Systems or related field (Essential).
Experience
- Minimum 5+ years of progressively responsible experience in humanitarian or public health programs (Essential).
- Demonstrated experience developing, implementing and working with DHIS2 and/or Electronic Medical Records and/or Health information systems, including medical indicators, metadata, and reporting systems (Essential).
- Experience and skilled in medical data management, analysis and visualization (Essential).
- Proven experience in supervision, mentoring, and trainings skills.
- Demonstrated experience in supervision, mentoring, and training
- Strong commitment to equity, diversity, inclusion, and continuous learning
Competencies
- Technical Competencies:
- Strong knowledge of DHIS2 configuration and metadata.
- Understanding of Electronic Medical Records and health information systems.
- Medical data governance.
- Data quality management.
- Indicator development.
- Dashboard development and data visualization.
- Health data analysis.
- Microsoft Office 365.
- Excellent documentation skills.
- Behavioral Competencies
- Commitment to MSF Principles.
- Strategic thinking.
- Quality orientation.
- Service orientation.
- Planning and organizing.
- Analytical thinking.
- Initiative and innovation.
- Collaboration and teamwork.
- Communication and influencing.
- Capacity building and coaching.
- Cross-cultural awareness.
- Networking and partnership building.
- Security awareness.
Language
- Excellent fluency in spoken and written English (essential); French or Arabic (An Advantage).
Conditions and Benefits:
- The role requires regular travel to countries of operation and MSF Ubuntu hubs.
- Travel at short notice may be required during emergencies, assessments or critical incidents.
- The post-holder may be required to work extended or irregular hours during crises.
- The role requires high levels of discretion, resilience, political judgement and emotional intelligence.
- The position will operate in a growing Operational Directorate and will require adaptability as MSF Ubuntu’s structures, systems and portfolio evolve.
- Job Location: The position will be based in either MSF Eastern Africa office in Nairobi (Kenya), or Johannesburg (South Africa).
- Contract: 3-year renewable, full-time contract.
- Start date: 01 October 2026.
- Annual Salary and other benefits: In line with MSF reward policy, Subject to local conditions.
If based in Nairobi, the benefits below shall apply:
- Salary: An annual salary of EUR 31,216 at HQ Grade 9 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
- Work-life balance financial benefit; ranging between EUR 620 to 1,159/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.
- Other benefits include;
- Annual Leave: 25 days of annual leave per year.
- Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
- Employer Pension contribution: 10% of basic salary:
- International insurance for both medical and disability**.**
- Relocation support; based on MSF EA terms/conditions.
- Work-life balance: Daily flexi-hours and 2 days working from home possible.
- School fees benefits: for eligible dependents, based on individual & administrative status.
- Diverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.
- Career Development: MSF provides many learning resources (online learning resources, regular trainings – including language, Peer to peer learning.
- Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.
- Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.
If based in Johannesburg, the benefits below shall apply:
- Salary: An annual salary of ZAR 578,517.12 at HQ Grade 8 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
- 13th Cheque in November.
- 100% Medical aid contribution.
- 10% additional pension allowance.
- Transport allowance.
- Cell Phone Allowance.
- Work-life balance: Daily flexi-hours and 2 days working from home possible.
- Diverse team composition; Collaborate with a global network of talented
professionals, bringing diverse perspectives and expertise from around the world - Resources needed such as working space, computer, internet, stationery, and other resources will be made available.