A career opportunity awaits at EUCAP Somalia — they are hiring a Communication and Information Systems (CIS) Assistant in Mogadishu. Professionals with a background in Communication/advocacy and at least 3 - 4 years of experience are encouraged to apply. Interested applicants should submit their applications before Jul, 16.
Employment Regime: Seconded/Contracted
Post Category for Contracted: Mission Support - Assistant Level
Ref. Number: SOM-9061, SOM-9063
Location: Mogadishu
Availability: ASAP
Component/Department/Unit: Mission Support/CIS
Security Clearance Level: EU CONFIDENTIAL
Open to Contributing Third States: NO
Reporting Line
The Communication and Information Systems Assistant reports to the Head of Communication and Information Systems (CIS), as applicable.
Main Tasks and Responsibilities
- To provide service and technical reporting to the Head of CIS;
- To assist in performing problem management and incident management analysis, and develop general solutions to enhance the quality and reliability of CIS services;
- To liaise with relevant CIS sections on the implementation of approved CIS change management requests through standardised release management procedures;
- To assist in designing the deployment, development, testing, and maintenance processes of CIS standard hardware, software, systems, and peripherals;
- To assist in designing and deploying departmental training activities including user training programs in support of new technologies and procedures;
- To assist in the design and implementation, management, and maintenance of CIS telecommunication systems in all office locations;
- To provide technical support for IT-network and information systems, including microwave and Wi-Fi links, Local Area Network, and Windows-based client applications and server systems;
- To provide support for Mission telephony systems including IP telephony, videoconferencing, and GSM equipment;
- To deploy, install, maintain, and support all data centre as well as end-user equipment, servers, personal computers, software, and services in the Mission;
- To assist in planning, implementing, and maintaining data recovery tools, business continuity measures, and disaster recovery measures, ensuring high availability of Mission-critical data centre services throughout the Mission.
General Tasks and Responsibilities
- To identify and report on lessons learned and best practices within the respective area of responsibility;
- To contribute and ensure timely reporting on activities within the respective area of responsibility;
- To take account of gender equality and human rights aspects in the execution of tasks;
- To undertake any other related tasks as requested by the Line Manager(s).
About Mogadishu
Mogadishu, known locally as Muqdisho, is the capital of Somalia and the country's largest city. It serves as the political, economic, and cultural heart of the nation. The city hosts the headquarters of numerous UN agencies, international NGOs, and government institutions, offering diverse career opportunities for development and humanitarian professionals.
Ereyada Soomaaliga (Somali Keywords): Shaqo Muqdisho • Isgaarsiinta • Shaqo Buuxda • Shaqo Cusub