Administrative Officer

Job Title: Administrative Officer Department: Programming (Restore Africa) Report to: Administration Manager Duration: Full-time Job Location: Tororo, Uganda About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. CRS’ Climate Change Adaptation and Mitigation Portfolio Under the Climate Change Adaptation and Mitigation strategic priority area, CRS aims to ‘drive uptake and scaling of nature-based solutions and novel financing mechanisms to support national and community-level efforts to mitigate and adapt to climate change’. CRS currently has three projects which fall explicitly under this strategic priority area and is in discussions with other donors to start additional and related programmes: Restore Africa , which aims to restore 560,000 hectares of land with 352,500 smallholder farmers across 31 districts (Climate Asset Management funded) Accelerating and Scaling Climate Smart Jobs within Restore Africa – Market Linkages for Livelihoods and Land Restoration (M4R – FCDO funded) in 17 districts, focusing on 60,000 smallholder farmers and 40,000 hectares, also engaged in Restore Africa. Mixed-Use Agroforestry in Refugee Hosting Districts (World Bank / MinWE funded), targeting 17,550 hectares and 87,782 smallholder farmers These projects aim to assist smallholder farmers, with an average landholding of 2 hectares (minimum 0.5 hectares, maximum 20 hectares), to diversify production within their agroforestry systems, including through payments for carbon sequestration through the integration of trees into their plots. The projects also aim to incentivise smallholder farmers to be able to invest in activities which restore health to their soil and increase productivity over time, as well as meet their own food security and economic needs. Job Summary: As an administrative officer, you will be responsible for coordinating the delivery of responsive, efficient, and effective administrative services in support of Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. The role will ensure that stewardship of resources and a commitment to high-quality service are embedded within the organisation’s administrative systems, policies, and procedures. Roles and Key Responsibilities: Facilitate effective communication across all units of the organisation and with relevant external stakeholders. Manage the sending, receiving, and distribution of all incoming and outgoing mail, faxes, letters, and documents. Perform specialised administrative tasks such as translating, typing, proofreading, formatting documents, recording and transcribing meeting minutes, and draughting simple correspondence. Prepare transactional documents to support general operations and coordinate related processes (e.g., payment requests, travel authorisations, travel advances, visa processing, etc.). Ensure that administrative systems, policies, and procedures comply with agency standards, donor requirements, and local legal regulations. Liaise with external stakeholders—including government officials, landlords, and service providers—on administrative matters and ensure all necessary authorisations and documentation are current. Coordinate the efficient use and management of Country Program (CP) assets and rented facilities. Support compliant procurement of office materials and asset management processes such as property receipt and distribution, labelling, and physical inventory counts. Compile, enter, and verify administrative data, including contact lists, staff attendance and leave reports, vehicle log sheets, and visitor information packages. Identify and report safety and security concerns to help maintain a safe working environment. Coordinate travel and logistics arrangements for staff and visitors, ensuring smooth and efficient service delivery. Plan and organize events, including delegation visits, trainings, and workshops. Basic Qualifications and Experience Bachelor's degree in business administration preferred. Minimum of 3 years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO is a plus. Additional education may substitute for some experience. Preferred Qualifications and Experience Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment. Experience in the MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word. Knowledge, Skills and Abilities Good planning, organizational and time management skills. Strong customer service orientation with very good communication and interpersonal skills. Ethical conduct and the ability to maintain confidentiality. Proactive, resourceful, solutions-orientated and results-orientated. Required Languages : Excellent command of written and spoken English required; knowledge of local languages from districts where RESAf is implemented is an advantage. Travel : Must be willing and able to travel up to 30% within the region of operation. Agency-wide Competencies (for all CRS Staff) Agency competencies clarify expected behaviours and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results. Personal Accountability —consistently takes responsibility for one’s own actions. Acts with Integrity —consistently models values aligned with CRS Guiding Principles and mission. Is considered honest. Builds and Maintains Trust —shows consistency between words and actions. Collaborates with Others —works effectively in intercultural and diverse teams. Open to Learn —seeks out experiences that may change perspective or provide an opportunity to learn new things. Agency Leadership Competencies: Lead Change —continually looks for ways to improve the agency through a culture of agility, openness, and innovation. Develops and Recognizes Others —builds the capacity of staff to reach their full potential and enhance team and agency performance. Strategic Mindset —understands role in translating, communicating, and implementing agency strategy and team principles. Key Working Relationships: Supervisory Responsibilities: None. Internal: Country Representative, Finance, Program & Admin Staff, Vendors. External: Partners, vendors. “Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.”

CRS is an Equal Opportunity Employer: We encourage all qualified candidates to apply for this position, including individuals from marginalized backgrounds and people with disabilities. Please ensure you follow the instructions outlined below when applying. - This position is open to Ugandan nationals only. - Submit your application no later than 5:00 PM on November 4, 2025. - Applications will only be accepted electronically via the following link: ?[https://form.jotform.com/252933821028557](https://form.jotform.com/252933821028557) Please Note: Only shortlisted candidates will be contacted.