MSF Eastern Africa is looking for an Accountability & Compliance Investigations Specialist
Do your skills and experience not precisely match the requirements? At MSF EA, we strive to create a safe, diverse and inclusive workplace, recognizing the need to increase access to professional opportunities for historically underrepresented groups. If you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.
Firmly committed to safeguarding patients, community members, staff, and all those in contact with the organization from all forms of abuse, including sexual exploitation, abuse, and harassment (SEAH), we will take all necessary steps, through rigorous vetting processes, to ensure that confirmed perpetrators of abuse do not join the organization.
For this position, contact level with patients and children is categorized as Low risk and will be monitored with this in regard.
Introduction
Médecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.
About MSF Eastern Africa
MSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), Data Protection, mutualization, training, medical operational support and environmental health.
Rationale/Objective for Position
To support the ATU’s mandate by conducting accountability audits, compliance reviews, and proactive monitoring activities across MSF EA departments. This role also serves as an investigator for complex cases, ensuring that financial systems, resource allocation, and operational processes adhere to MSF’s internal standards, donor requirements, and principles of transparency. The role holder will contribute to organizational learning and strengthening of accountability systems across MSF EA.
This position will be hierarchically and functionally accountable to the Head of Accountability & Transparency Unit (ATU).
This position will collaborate with; HR, Safeguarding, Finance, Programme Coordination teams where applicable & MSF Ubuntu teams.
Tasks & Responsibilities
Accountability Audits & Proactive Monitoring
- Conduct thematic or comprehensive accountability audits focusing on community engagement, decision-making, resource allocation (beyond pure financial auditing), and adherence to commitments.
- Ensure audit findings inform management of decision-making and corrective actions.
- Perform regular risk assessments to identify vulnerabilities and emerging challenges in the accountability and integrity landscape.
- Provide real-time advisory support to offices and programme coordination teams (where applicable) on setting up and strengthening accountability systems.
Compliance Oversight
- Assist in maintaining the Risk and Compliance Register, tracking deviations from established policies, protocols, and donor agreements.
- Prepare formal Compliance Gap Reports with clear findings and tracked corrective action plans.
- Conduct periodic compliance reviews and audits across departments to detect gaps early and ensure proactive remediation, and cross departmental alignments with Safeguarding, EDI, Data Protection and HR.
- Establish clear referral protocols with Safeguarding to distinguish between behavioral/safeguarding cases and Integrity/Fraud cases.
- Follow up on key findings, evidence, risk ratings, recommendations, agreed action implementation by owners and escalation of overdue high-risk actions
- Carry out compliance monitoring and follow-up through regular review, analysis, reporting and follow-up.
Investigations (Supporting Role)
- Conduct impartial investigations into allegations of fraud, corruption, financial misconduct, and breaches of organizational protocol. as assigned by the Head of ATU, following the strict Investigation Protocol.
- Support complex investigations led by the Head of ATU by gathering and analyzing financial records, transactional data, and documentary evidence.
- Collaborate with forensic experts and legal advisors as needed to ensure investigations are thorough and evidence based.
- Coordinates confidentiality standards and case-ownership responsibilities.
FRM Oversight & Quality Assurance
- Provide technical support to departments and programmes (where applicable) in designing context-appropriate Feedback and Response Mechanisms (FRMs), including hotlines and community liaison structures.
- Monitor FRM performance using key indicators (response time, resolution rate, user satisfaction) and ensure case tracking for sensitive complaints.
- Ensure FRMs are accessible safe, and inclusive particularly for vulnerable populations or target groups.
- Analyze FRM data to identify systemic issues and contribute to organizational learning.
Reporting & Capacity Building
- Contribute data-driven insights to the Quarterly Internal Dashboards and the Annual Accountability Report.
- Support the development and delivery of training modules on Accountability Fundamentals, FRM Management, and Whistleblower Protection for staff.
- Support development of scalable training approaches including e-learning modules.
Qualifications
Education
- Advanced university degree (Master’s or equivalent) in Accounting, Finance, Auditing, or a related field.
Experience
- Certified Public Accountant (CPA), Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) is required.
Competencies
- Experience working in Eastern Africa or similar complex operational environments is highly desirable.
Conditions and Benefits:
- Job Location: MSF Eastern Africa office in Nairobi (Kenya).
- Contract: Open-ended, full-time contract.
- Start date: October 2026.
- Salary: An annual salary of EUR 27,145 at HQ Grade 8 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
- Work-life balance financial benefit; ranging between EUR 620 to 1,159/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.
- Other benefits include;
- Annual Leave: 25 days of annual leave per year.
- Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
- Employer Pension contribution: 10% of basic salary:
- International insurance for both medical and disability**.**
- Relocation support; based on MSF EA terms/conditions.
- Work-life balance: Daily flexi-hours and 2 days working from home possible.
- School fees benefits: for eligible dependents, based on individual & administrative status.
- Diverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.
- Career Development: MSF provides many learning resources (online learning resources, regular trainings – including language, Peer to peer learning.
- Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.
- Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.