A career opportunity awaits at NineOne Cafe — they are hiring a 9one Cafe Manager in Hargeisa. This Management/leadership sector position calls for a professional with 10+ years of demonstrated expertise. Qualified candidates are urged to apply before the Aug, 31 deadline.
9one Cafe Manager
Cafe 9one, Hargeisa
Café 9one is one of Hargeisa’s fastest-growing cafés, and we are looking for an ambitious, growth-focused Café Manager to lead our next stage of growth. We need someone who can confidently manage a busy floor, raise service standards, control costs and protect margins, while introducing practical ideas that keep customers coming back. This is a hands-on role for a manager who wants to build something meaningful and help shape the future of Café 9one.
The Role
Customers
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Ensure every customer is welcomed well and served quickly, every single day.
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Keep the cafe clean, comfortable and well presented.
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Resolve complaints quickly and respond to reviews and comments off/online.
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Manage our private rooms, which individuals and businesses rent for events, meetings and training: handle bookings, prepare the space, and make sure every event runs smoothly.
Marketing and Sales
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Plan and run offers, promotions and events each month.
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Grow and diversify the customer base, and reduce the quiet hours of the day.
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Plan ahead for Ramadan, Eid, holidays and the diaspora season.
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Build partnerships with universities, NGOs, government institutions and companies.
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Grow delivery through social media and direct outreach.
Finance
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Report on sales, costs and profit every week.
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Increase customer lifetime value and average spend.
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Reduce food and drink costs, waste and losses.
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Price the menu for profit and negotiate better terms with suppliers.
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Control cash and stock daily.
Team
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Hire, train and schedule the staff.
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Set clear standards and treat everyone fairly.
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Teach the team also to sell and not only to serve.
Keeping Our Standards High
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Refresh the menu, ambience and experience regularly.
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Follow competitors and market trends closely.
About Hargeisa
Hargeisa is the capital and largest city of Somaliland, serving as the region's main economic and administrative hub. The city is home to a growing number of international organizations, NGOs, and private sector companies, making it a key employment center in the Horn of Africa. Professionals relocating to Hargeisa will find a dynamic and rapidly developing urban environment.
Ereyada Soomaaliga (Somali Keywords): Shaqo Cusub • Shaqo Hargeysa • Shaqo Buuxda