ECM Technician

CTG Overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here’s a list of services we offer: •Staffing solutions and HR management services •Monitoring and evaluation •Fleet management and logistics •Facilities management •Sustainability and Communications Advisory •Election monitoring and observation •IT professional services •Medical assistance Visit www.ctg.org to find out more. Overview of Position Background information: Our client supports the successful implementation of its partners’ peacebuilding, humanitarian & development projects around the world. Their mission is to serve people in need by expanding the ability of the United Nations (UN), governments & other partners to manage projects, infrastructure & procurement in a sustainable & efficient manner. Working in some of the world’s most challenging environments, their vision is to advance sustainable implementation practices, always satisfying or surpassing their partners’ expectations. With over 7,000 personnel spread across 80 countries, they offer their partners the logistical, technical & management knowledge they need, wherever they need it. A flexible structure & global reach means that we can quickly respond to their partners' needs, while offering the benefits of economies of scale. Background information on the Peace & Security Cluster (PSC): The PSC is a principal service provider in the field of mine action with our client, UNDP, UNICEF, governments of mine affected countries & other mine action partners. The centre is responsible to administer, provide support & oversight of the day to day management of the project field offices, both according to the client requirements & in line with our clients rules & regulations. It is headed by the Centre Director who has the overall authority & accountability for the performance of the PSC on behalf of its clients. Background information on our client: Our client is the coordinator for mine action within the UN system, located within the Office of Rule of Law & Security Institutions (OROLSI) at the Department of Peacekeeping Operations (DPKO). It chairs the Inter Agency Coordination Group on Mine Action (IACG MA) & is the lead of the Global Protection Cluster (GPC) Mine Action Area of Responsibility (MA AoR). Mine action comprises five areas of work: Clearance. Risk education. Victim assistance. Advocacy. Stockpile destruction. The UN applies mine action expertise to an increasingly wide range of explosive hazards, from unexploded missiles, artillery shells, rockets, grenades & mortars, to unsafe & unsecured weapons & ammunition, improvised explosive devices & cluster bombs. Our client leads, coordinates & carries out efforts to mitigate these threats when mandated by the UN often in response to a humanitarian emergency. Background information on our clients operations in Somalia: Our client in Somalia as a component of the United Nations Support Office in Somalia (UNSOS) is in line with the UN’s strategic priorities, they work across the humanitarian development peace nexus, supporting emergency response, enabling stabilization & fostering resilience. Its partnerships with donors, UN agencies, Somali authorities & implementing organizations are crucial to delivering impactful & sustainable mine action interventions. Strengthening collaboration with key stakeholders including government counterparts, international partners & private sector actors is essential to advancing Somalia’s security & development objectives. Under the direct supervision of the Project Manager for the AU Mission Support, the Operations Officer - Electronic Counter Measures (ECM) Technician will play a critical role in our clients efforts to reduce the threat posed by Radio Controlled IED’s (RCIED’s), specifically during manual approaches by IEDD Operators, they will deploy several ECM systems across the AU mission operational sectors. An ECM Operations Officer is required to ensure operational monitoring of the deployed ECM systems, the regular maintenance of the ECM system & the training of ECM users. The position will directly interface with the AU mission support project operations team & the training & mentoring contractor. To fulfil the required tasks, the Operations Officer - ECM Technician will be based in Mogadishu with frequent deployments across the 6 AU mission operational sectors. Role Objectives Advisory role: Provide technical assistance in the installation & setup of the Electronic Counter Measures (ECM) system. Provide technical advice & guidance to AU mission IEDD / search team personnel, ATMIS support project operations Team & the training & mentoring contracted staff. Provide core & refresher ECM system training to AU mission IEDD / search team personnel, ATMIS support project operations team & the training & mentoring contracted staff & ATMIS Operators as required. Responsible to ensure the provision of scheduled servicing of the ECM system is carried out, the identification of failures reported by the ECM system, the solving, repairing or if necessary & escalation of faults to the provider's technical services. Maintain a technical working relationship with the ECM system provider & document resolutions & analyses trends to prevent technical issues & problems. Perform basic checks, preventive maintenance functions, incident management, troubleshooting & service restoration activities as directed by the ECM system provider. Responsible for uploading & maintaining the current threat waveforms provided by the ECM system provider into the ECM system. Ensure first & second levels of maintenance of the ECM system are in place in accordance with the ECM system provider. Ensure the management of spare parts stock & identification of required spare parts & immediately inform the AU Mission Support Project Manager of potential hardware / software problems so that an adequate service layer may be maintained at a specified level. Draft for approval all ECM system technical procedures, publications & guidelines. Administration: Perform comprehensive administrative management pertaining to the country ECM system, including liaising with all stakeholders. Provide weekly & ad hoc reports on ECM operational activities & implications on the project. Provide input towards our clients internal strategic review processes, to provide recommendations to improve the quality of the project. When requested, fulfill the role of the specialist ECM Investigating Officer for detailed independent investigations or boards of inquiry for explosive hazard accidents or incidents. Other tasks as directed by the AU Mission Support Project Manager. Project Reporting This role will work under the direct supervision of the Project Manager for the AU Mission Support. Key Competencies Master’s degree or equivalent with 5 years of relevant experience or bachelor’s degree or equivalent with 7 years of relevant experience. Relevant experience is defined as experience as an ECM System Operator or an ECM System Maintenance Technician. Minimum 2 years of experience in an advisory & / or training capacity for senior military personnel is required. Knowledge of worldwide terrorist tactics & specifically within the Africa context is desired. Proven experience of Quality Management Systems (QMS) is desired. Experience of Google Suite & or web based management systems is desired. Fluency in English is required (speaking, reading & writing). Fluency in one or more additional official UN languages is desired. Develops & implements sustainable business strategies, thinks long term & externally in order to positively shape the organization. Anticipates & perceives the impact & implications of future decisions & activities on other parts of the organization. Treats all individuals with respect, responds sensitively to differences & encourages others to do the same. Upholds organizational & ethical norms. Maintains high standards of trustworthiness. Role model for diversity & inclusion. Acts as a positive role model contributing to the team spirit. Collaborates & supports the development of others. Acts as positive leadership role model, motivates, directs & inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners & always puts the end beneficiary first. Builds & maintains strong external relationships & is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self & / or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities & takes the initiative to act on them. Understands that responsible use of resources maximizes our clients impact on their beneficiaries. Open to change & flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences & modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data & courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation & creativity to problem solving. Expresses ideas or facts in a clear, concise & open manner. Communication indicates a consideration for the feelings & needs of others. Actively listens & proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion & finding common ground. Team Management This role has no team management responsibility. Further Information Qualified female candidates are encouraged to apply for this role.

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