Job Description
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Here’s where you come in: As the Digital Experience Design Manager, you will lead the user experience strategy and innovation roadmap for World Vision’s Experience Platform (Sponsor Mobile App and Portal). You will partner with Support Offices (SOs) marketing leaders and Child Sponsors to design and evolve digital-first sponsor experiences that increase sponsor engagement, satisfaction and retention. You will collaborate closely with cross-functional teams, including Support Offices, Product Owners, and the Digital Enablement team, to guide the UX strategy and delivery for the Experience Platform. Your leadership will shape best practices, facilitate design thinking, and influence prioritisation through data-driven insights and user input. Acting as a strategic UX/UI practitioner, the role blends design thinking, agile product development, and global collaboration to deliver rich, intuitive and engaging experiences that deepen sponsor connection. While the App and Portal are the primary focus (80%), the role also contributes to other digital experiences (20%), working cross-functionally to ensure a cohesive and human-centered digital ecosystem aligned with World Vision’s vision and mission. Requirements include: Bachelor’s or Master’s in UX Design, HCI, Digital Product Design, or related field. Equivalent industry certification (e.g., UX Design, Human-Centered Design) accepted. 5+ years in digital experience/UX/UI design, preferably in multi-market or global contexts Proven experience designing and evolving apps and/or portals for user engagement Deep understanding of UX research, testing, and agile delivery methods Strong portfolio showcasing human-centered design with measurable impact Experience in a mission-driven or donor-centric context is an advantage. Excellent written and spoken English Required travel Up to 15%
How to Apply
Find the full responsibilities and requirements for this position and [apply online](https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational/job/Home-Working-United-Kingdom/Digital-Experience-Design-Manager--Sponsor-App---Portal_JR43568). The application will be open until filled. World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people. For more information on World Vision International, please visit our website: [www.wvi.org.](http://www.wvi.org/)Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.