Job Description

Grade: SH2

Department: Sustainable Livelihoods

Location / Work station: Kibera

Working Hours: Monday – Friday | 8.00 AM – 5.00PM

Reports to: SWEP Regional Coordinator

Direct reports: N/A -interns

Job Purpose

The position is responsible for training and equipping beneficiaries with job readiness skills through the facilitation of job market-oriented ICT training. This role involves delivering hands-on training in computer applications, providing technical support, managing student records, and ensuring a conducive learning environment. Additionally, the role includes sourcing appropriate job or training placements for beneficiaries.

Key Responsibilities and Job Dimensions

Student Support and Management:

Mobilize and train students on basic computer application packages such as MS Office, MS Word, MS PowerPoint, MS Excel, MS Access, Desktop publishing, Internet, and email.
Assess and examine students on the areas of study.
Track and keep students’ attendance records.
Ensure a conducive learning environment for the students.
Manage students’ intake and evaluation process and submit financial records to the finance manager.
Ensure all registered students are issued with membership cards.
Ensure all learning aids are available for the students.
File and maintain proper student records.
Organize graduation events for computer training grandaunts.
Request and issue certificates to the grandaunts.
Resolution of minor disputes and conflicts amongst the students.
Liaise with the team lead on appropriate opportunities for the computer students, whether in job or training placements.
Submit progress reports as required and report on issues arising in the training center
Pursue partnerships that add value to SHOFCO work.

Technical Support and Administration:

Provide PC support.
Troubleshoot students' computer systems and related peripherals.
Manage application software used for training.
Develop work-plans and activity budgets.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Diploma in IT with 1 years’ experience or a Certificate in IT or any equivalent with over 2 years’ experience

Professional Qualifications

N/A

Other required qualifications (unique/job specific)

Proficiency in delivering training on computer applications, ensuring that students acquire job readiness and ICT skills effectively.
Skill in providing technical support, troubleshooting computer systems, and resolving issues related to hardware and software.
Ability to manage the intake process, evaluate student progress, and handle administrative tasks
Ability to motivate and inspire students, creating a positive learning environment

Functional Skills

Training & Facilitation
Technical Support
Student Management
Placement Coordination
Event Organization

Behavioural Competencies/Attributes:

Problem Solving Skills
Organizational Skills
Adaptability
Communication
Client Orientation

How to Apply

All interested applicants should send their CV and detailed cover letter to **[email protected]** with the job position “**IT Tutor - Kibera**” in the subject line.Applications due by **March 23, 2026.** **SHOFCO Recruitment and Hiring Notes:** Please note that SHOFCO does not charge any fee in the recruitment process, as the entire hiring process is free and fair. SHOFCO is committed to upholding Gender Equality, Diversity and Social inclusion, and seeks to reflect the communities that we serve. Female candidates are highly encouraged to apply. Additionally, SHOFCO seeks safety for the people that we serve, and employment with SHOFCO is conditional upon successful background and reference checks and other verification as needed. SHOFCO has a zero-tolerance policy on gross misconduct, including sexual exploitation, harassment, and abuse. SHOFCO will request a certificate of good conduct and information from the job applicant’s previous employers about any findings of sexual misconduct, fraud, or abuse. By submitting an application to SHOFCO, the applicant confirms her/his/their understanding of these recruitment procedures.

IT Tutor