Reception

Mogadishu-based SRCS is looking to fill the role of Reception. The role is part of the organization's Business operations. Submit your application by Mar, 15 to be considered for this role. JOB DESCRIPTION Position: Reception Job Grade: Band 2 Department: SRCS Mogadishu Rehabilitation Center Location Admiration department Reports To: Admin & Finance Manager. Direct Reports: Background: SRCS is an independent, non-political humanitarian organisation. It was established in April 1963 and became a legal entity following Presidential Decree No. 187 in 1965. SRCS has operated continuously throughout the country’s period of civil war and political divide and is credited for its unity as one National Society. It operates through a network of nineteen branches with activities spread all across the country. Overall Job Purpose The Receptionist is an employee of the SRCS Rehabilitation Centre, Mogadishu. The position is in the Administration Department of the SRCS Rehabilitation Centre, which is part of the SRCS Rehabilitation Program for Disabled in Somalia, which again is a part of the Somali Red Crescent Society. Essential Duties & Responsibilities 1) Ensure that reception is kept open and being manned throughout all working hours of the centre or whenever any patient or an employee of the centre right fully request services from the reception. 2) Receive visitors and provide information related to the physical rehabilitation centre services 3) Ensure that all sensitive information related to patients and / or the centre at large is properly taken care of and safely stored in a lock cabinet 4) Register all new patients according to standing procedures and instructions and arrange appointment and waiting list with the physiotherapy, Orthopaedic department 5) Update records /data entry and data analysis of PMS5.1 and DCMS. 6) Prepare monthly statistics orthopaedic department of production 7) Collect cost sharing money from the patients and submit to the finance office at the end of every month 8) Filing client information cards to the cupboard 9) At any time ensure the tidiness, cleanness and === Skills & Qualifications === Educational Qualifications & Professional Training: • Bachelor of IT, computer science or related fields. • Proven work experience as a Receptionist, Front Office Representative or similar role • Proficiency in Microsoft Office Suite • Hands-on experience with office equipment (e.g. fax machines and printers) • Professional attitude and appearance • Solid written and verbal communication skills • Ability to be resourceful and proactive when issues arise • Excellent organizational skills, and good English. • Multitasking and time-management skills, with the ability to prioritize tasks • Customer service attitude --- About Mogadishu --- Mogadishu, known locally as Muqdisho, is the capital of Somalia and the country's largest city. It serves as the political, economic, and cultural heart of the nation. The city hosts the headquarters of numerous UN agencies, international NGOs, and government institutions, offering diverse career opportunities for development and humanitarian professionals. Ereyada Soomaaliga (Somali Keywords): Shaqo Buuxda • Shaqo Muqdisho • Shaqo Cusub

Educational Qualifications & Professional Training: • Bachelor of IT, computer science or related fields. • Proven work experience as a Receptionist, Front Office Representative or similar role • Proficiency in Microsoft Office Suite • Hands-on experience with office equipment (e.g. fax machines and printers) • Professional attitude and appearance • Solid written and verbal communication skills • Ability to be resourceful and proactive when issues arise • Excellent organizational skills, and good English. • Multitasking and time-management skills, with the ability to prioritize tasks • Customer service attitude

Interested candidates should email their updated CV, cover letter, in one PDF, to [email protected] Note: applications which do not meet the above requirements will not be considered. Only Shortlisted Candidates will be contacted. Please write the position you are applying on the subject line. Deadline for Applications: 15th , March , 2026. Apply on [email protected]